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Zenni Optical - Commercials on MSNBC

I have been anxious to get my eyes examined so that I have a current prescription for at least several pair of your glasses. I want to express to your advertising department my complete discust with the reporting on MSNBC news. The commentators on their News insults and sickens me. They take AMERICANS for fools. I feel this is a reflection on your company. Just my opinion.
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Review
#1285853 Review #1285853 is a subjective opinion of poster.
Cons
  • Fact that your company advertises on msnbc
  • I cannot make myself watch the new
Ordered two pair of glasses contrary the frames are too tight and cannot be adjusted. There is nothing in the description that says the frames CAN NOT BE ADJUSTED. Frames CAUSE severe headache! BEWARE! Everything is made in China and this is not disclosed anywhere on...
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Review
#1247958 Review #1247958 is a subjective opinion of poster.
Product
Zenni Optical Eyeglasses
Reason of review
Bad quality
1.5
Details
Zenni Optical - Refused responsibility for glasses they knew could easily break.
Zenni Optical - Refused responsibility for glasses they knew could easily break.
DO NOT BY GLASSES from these people if you are not prepared to buy another pair within the year. I bought my third pair of glasses from Zenni six months ago. Three months ago a lens chipped on the bottom edge. Now I have multiple chips by the temple. I have been...
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Review
#1240711 Review #1240711 is a subjective opinion of poster.
Product
Zenni Optical Eyeglasses
Pros
  • Price
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund
1.0
Details
I ordered glasses for my 6 year old daughter who cannot see without glasses. I have tried multiple times to contact them and just to be lied to be the company. Then when I finally did get to talk to someone i was treated like a fool who didnt know anything. When I...
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Review
#1240330 Review #1240330 is a subjective opinion of poster.
Service
Zenni Optical Customer Care
Cons
  • Order not delivered as promised
  • Obstructive customer services
Reason of review
Poor customer service
1.1
Details
I've been a customers for years and the quality is very poor now, I bought 2 of the same frame that has some crystal stone that came off already. I called them they offered me to buy 50%off. The lens are cheap glass, it get scratched in few days. the frames don't last...
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Review
#1235557 Review #1235557 is a subjective opinion of poster.
Product
Zenni Optical Eyeglasses
Reason of review
Bad quality
Loss
$180
Preferred solution
Full refund

Zenni Optical - Blinding

3 pair...not any match my prescription....doctor told me to return or trash them.Save your money folks
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Review
#1231601 Review #1231601 is a subjective opinion of poster.
Product
Zenni Optical Eyeglasses
Reason of review
Bad quality
2.6
Details
I recently ordered 2 pair of glasses, one with their free UV blocker and one with the $16.95 blue UV block. The free block tints the lens yellow and the blue block tints them green. Family members have ordered from Zenni previously and the lens were clear, as they...
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2 comments
Anonymous
#1617701

I had the same thing happen to me. 2 pairs with uv blocker and there's a very noticeable green tint to everything. This is absolutely no good because I do a lot of video color correction.

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Review
#1219622 Review #1219622 is a subjective opinion of poster.
Product
Zenni Optical Eyeglasses
Reason of review
Bad quality
Loss
$90
1.6
Details
Zenni Optical - Waste of Money & Time
I ordered my glasses a month ago in 3 days. The glasses arrived in a week or so but they lenses were blurry. I took them to my eye doctor to test the lenses, they told me Zenni made 3 mistakes! The first Zenni phone rep was rude, lazy, and stupid. I called back and got...
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Review
#1199333 Review #1199333 is a subjective opinion of poster.
Product
Zenni Optical Eyeglasses
Reason of review
Bad quality
3.3
Details
You find Zenni Optical coupons to use and when you get to the end of you order they don't accept any of them, no matter which one of them you use. If those coupons are not legal, they should tell the website that has them, to take them down. Nothing but bait and...
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1 comment
Anonymous
#1457791

ZenniOptical has NOTHING to do with coupons you get from 3rd party sites. If it doesn't come directly from Zenni (ie on their website or in an email from them), it's not a "bait and switch".Places like RetailMeNot get those codes from people who submit to that site.

Review
#1191890 Review #1191890 is a subjective opinion of poster.
Product
Zenni Optical Coupon
Pros
  • Prices
Cons
  • No discounts accepted
Reason of review
Order processing issue
Preferred solution
Price reduction
2.0
Details
I placed an order with Zenni for progressive bifocals with prism, only to find out "we don't offer prism in progressive bifocals." I entered my information WITH prism. Apparently when I added the progressive lenses, the ordering system removed the prism, although it...
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Review
#1184907 Review #1184907 is a subjective opinion of poster.
Product
Zenni Optical Eyeglasses
Cons
  • Poor customer service
Reason of review
Poor customer service
Loss
$39
Preferred solution
Full refund
Tags
  • online eyeglasses
  • No Refunds