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Zenni Optical in Medway, Massachusetts - Glasses were unacceptable

The glasses were fine looking straight ahead. But looking even the slightest bit to either side it became blurry. They told me I need to turn my head and they're only designed for straight ahead vision. Turning my head the view became blurry until I stopped and focused straight ahead. These were totally unacceptable and the worst vision experience I've ever had. I'll never again order from them. They returned half of my money as per their policy. I've had $2.99 reading glasses that worked better than these. These were totally unusable. This was a horrific experience. I hope others learn from this.
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1 comment
Anonymous
#1211963

Hey, you probably needed to adjust the pantoscopic tilt. I had the same issue and all I had to do is bend the arms down.

Review
#468273 Review #468273 is a subjective opinion of poster.
Loss
$21
Tags
  • online eye glasses
  • online eyeglasses
Nothing - I want to tell you about the excellent service I get from Zenni - 12 pair and counting and they have no control over the USPS or over riding it. You need to give them your exact address including the dash and last 4 numbers of the zio code otherwise, the...
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Review
#383737 Review #383737 is a subjective opinion of poster.

Zenni Optical uses wrong addresses

Do you know your homes physical address? The Bankrupt USPS may not. They are misdirecting my mail and causing past due credit card statements. ZENNI OPTICAL sent me an email that my glasses were being delivered and listed the WRONG ADDRESS. I called them, a very nasty lady told me the USPS verification service (that companies pay for) changed my mailing address. They refused to over ride it. WILL I GET MY GLASSES ??? The IRS, Social Security, Banks, State of Il., etc. have had to over ride "The correct address" according to the USPS. THEY'RE BANKRUPT, wood you want them misdirecting your mail. ZENNI OPTICAL, GET WITH THE TIMES !! The Post Office is Broke !!
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Review
#302957 Review #302957 is a subjective opinion of poster.
I ordered twice from these folks. The first time I made an error inputting my prescription data so I ordered another pair thinking I would use the frames when the second pair wore. Got my nice new glasses for $8., $12.95 including shipping. Everything was fine until...
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3 comments
Anonymous
#733757

I have 2 pair from Zenni, one Progressive and one just for reading. Both have Anti-Reflective coating.

Neither of these have any reflections around the edges but I do know what your talking about as I have another pair from another online vendor that produces colorful reflections around the edges. They are all the same type frame and very similar so I'm unsure why one pair produces them and the others done but I don't.

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#149772 Review #149772 is a subjective opinion of poster.