Zenni Optical Reviews and Complaints
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Latest review first
Zenni Optical in Medway, Massachusetts - Glasses were unacceptable
The glasses were fine looking straight ahead. But looking even the slightest bit to either side it became blurry. They told me I need to turn my head and they're only designed for straight ahead vision. Turning my head the view became blurry until I stopped and focused straight ahead. These were totally unacceptable and the worst vision experience I've ever had. I'll never again order from them. They returned half of my money as per their policy. I've had $2.99 reading glasses that worked better than these. These were totally unusable. This was a horrific experience. I hope others learn from this.
Nothing - I want to tell you about the excellent service I get from Zenni - 12 pair and counting and they have no control over the USPS or over riding it. You need to give them your exact address including the dash and last 4 numbers of the zio code otherwise, the...
Zenni Optical uses wrong addresses
Do you know your homes physical address? The Bankrupt USPS may not. They are misdirecting my mail and causing past due credit card statements. ZENNI OPTICAL sent me an email that my glasses were being delivered and listed the WRONG ADDRESS. I called them, a very nasty lady told me the USPS verification service (that companies pay for) changed my mailing address. They refused to over ride it. WILL I GET MY GLASSES ??? The IRS, Social Security, Banks, State of Il., etc. have had to over ride "The correct address" according to the USPS. THEY'RE BANKRUPT, wood you want them misdirecting your mail. ZENNI OPTICAL, GET WITH THE TIMES !! The Post Office is Broke !!
I ordered twice from these folks. The first time I made an error inputting my prescription data so I ordered another pair thinking I would use the frames when the second pair wore. Got my nice new glasses for $8., $12.95 including shipping. Everything was fine until...
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Zenni Optical? What happened? What can we help you with?