Zenni Optical
Reviews and Complaints
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Verified Reviewer | Atlanta, GeorgiaResolved: Trying to finish purchase process
Company resolved the issue.
Need glasses re-shipped
Receipt
I am waiting for 2 weeks now for my glasses ! I have emailed and gotten no response and can’t get a person to find out why I haven’t received my glasses yet
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Philadelphia, PennsylvaniaTrying to order glasses
User's recommendation: Need to talk to customer service
Return
User's recommendation: ADMIT WHEN YOUR SON IS GROWING UP :(
Resolve problem
TERRIBLE OR NO CUSTOMER SERVICE
User's recommendation: Buy your glasses at Payne glasses just as cheap with service
Frames
- Help
Preferred solution: Frames
Order number O466939****.1
Very unsatisfied with service and glasses
User's recommendation: Don’t use them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Attleboro, MassachusettsWant to order not sure how
Mistake
Defect glasses
I need to speak to a person to get codes if needed!
Preferred solution: I want to place an order but have questions about different Cyber Monday texts!!
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This is your fault for not being aware of what you are buying. Most people know that "transition" lenses do not change in a vehicle because the vehicles windows block the light waves needed for the glasses to transition into sunglasses.