Zenni Optical Reviews in Georgia, USA
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(2 of 55 reviews match)
Zenni Optical in Tucker, Georgia - CHEAP HAS A PRICE - Risky to do business with
ZENNI does not guarantee quality of product or service. Will imply any error in fulfilling Rx is customer misconception or customer fault. Only provides 50% refund with 30 days of purchase, however, it takes 2 weeks to fulfill order, so customer only has 2 weeks to return or settle a problem with order. Therefore Zenni does not fully back product or service, claiming work is "custom". Off-shore customer service may be difficult to communicate with. One lens in pair of glasses was missing the Rx! Eyeglasses have no value if Rx is wrong and company has a poor refund policy plus makes it difficult to repair their error.
Nothing - I want to tell you about the excellent service I get from Zenni - 12 pair and counting and they have no control over the USPS or over riding it. You need to give them your exact address including the dash and last 4 numbers of the zio code otherwise, the...
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