Resolved Zenni Optical Reviews
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Update by user Sep 13
I sent an email to Zenni customer support with the screenshot of review I uploaded. They promised to send the replacement right away. However, the received replacement has a slight difference in lens shape as well, but not as much as the original.
Original review posted by user Aug 14Out of the box, the...
- Quality control
- Customer service
Update by user Aug 02, 2018
They responded through facebook messenger and agreed to take the glasses back.
Original review posted by user Jul 03, 2018I am partially blind and desperately needed glasses to replace a scratched pair (one eye only). The pair that arrived was unusable. I can see better with nothing than with this pair. The lens...
- I liked that i had an option to order glasses online
- Extremely poor quality glasses that arrived
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