Rating: 4 Stars Clear all filters (2 of 55 reviews match)
Filter by rating
filters
Product:
Show
Rating:

Zenni Optical - Question?

3.5
Details
Zenni Optical - Question?
On September 19 I ordered my glasses online, this is the second time I have done this process. Yesterday I received the lenses because I paid the priority shipping, only that the lenses arrived with permanent black Tint and I requested that the change be made when one went out in the sun, also another thing is that the left-sided lens arrived. With a little detail. That is why I am writing to you to know if I can return you and make the correct change, if I need to pay again or what guarantee we have when making these purchases online, I am really satisfied with the service of being able to do it from home, that is why I write and I am looking forward to your response. Concepcion Paz pazcony07@yahoo.com.mx Thank you
View full review
Review
#1665773 Review #1665773 is a subjective opinion of poster.
Product
Zenni Optical Eyeglasses
Pros
  • Fast
  • Prices
  • I liked that i had an option to order glasses online
Reason of review
Damaged or defective
Loss
$95
Preferred solution
Let the company propose a solution
Tags
  • Glasses Online
4.0
Details
I purchased my 1st.pair glasses9/15/17 they fit big so I called Zenni told them I thought the arms were bent they sent me new frame that wasn't problem I just needed them adjusted.Last summer I splashed cleaner on lenses and it damaged the progressive lenses. I ordered...
View full review
Review
#1524788 Review #1524788 is a subjective opinion of poster.
Pros
  • Prices
Reason of review
Good customer service

Contact Zenni Optical Customer Service

Mailing Address:
ZENNI OPTICAL, INC
448 Ignacio Blvd
Novato, California
United States
Phone:
(800) 211-2105
All Zenni Optical Contacts

Zenni Optical Products and Services Reviews

Compare Zenni Optical to

GlassesUSA
GlassesUSA
334 reviews
1.6
Compare