Zenni Optical Reviews and Complaints
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(2 of 55 reviews match)
Zenni Optical - Question?
On September 19 I ordered my glasses online, this is the second time I have done this process. Yesterday I received the lenses because I paid the priority shipping, only that the lenses arrived with permanent black Tint and I requested that the change be made when one went out in the sun, also another thing is that the left-sided lens arrived. With a little detail. That is why I am writing to you to know if I can return you and make the correct change, if I need to pay again or what guarantee we have when making these purchases online, I am really satisfied with the service of being able to do it from home, that is why I write and I am looking forward to your response. Concepcion Paz firstname.lastname@example.org Thank you
Zenni Optical Eyeglasses
- I liked that i had an option to order glasses online
Reason of review
Damaged or defective
Let the company propose a solution
I purchased my 1st.pair glasses9/15/17 they fit big so I called Zenni told them I thought the arms were bent they sent me new frame that wasn't problem I just needed them adjusted.Last summer I splashed cleaner on lenses and it damaged the progressive lenses. I ordered...
Reason of review
Good customer service
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