Not resolved
2.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
0 comments

Ordered prescription sunglasses. Plastic frame lasted less than 6 months before it broke.

Ordered 2 more of same frame since lenses were new. Received frames and determined lenses were cut too large and for the frame. Zenni Optical has stretched the plastic frame to accomodate lenses and compromised the durablity of the frame. Have cut, inserted, and dispensed glasses for 16 years.

This is NOT how plastic glasses should be manufactured or dispensed.

Am now stuck with lenses that will not fit and two frames. Zenni Optical has refused to correct their faulty manufacturing of glasses.

This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Zenni Optical and uploaded a picture. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Zenni Optical.

Check out the best and the worst companies in Medical Supplies and Equipment category for more informed decision or compare Zenni Optical to other companies on our site.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like